Pennant Social CollabZ enables banks to be present in real time, be a part of the “conversations” that take place 24/7 between millions of their customers across the social media channels while complying with regulatory and organizational policies…
20 June, 2014, Hyderabad – Pennant Technologies, a leading provider of software services and products to leading banks across Middle East, announced the launch of Social CollabZ – a comprehensive and enterprise level social media management software that empowers banks to present, engage and control social content and conversations across multiple channels through a simple, intuitive management interface while complying with regulatory and organisational policy requirements.
Social CollabZ offers powerful engagement and publishing features with unmatched scalability enabling enterprises of all sizes to manage any number of social media accounts across the leading social media channels. From monitoring the conversations to responding, to publishing and finally analyzing the numerous metrics, Social CollabZ offers is a suite that truly empowers employees across the organization to effectively collaborate and deliver consistent and transparent engagement across all the channels.
Social CollabZ streamlines and simplifies the social media management processes by offering configurable workflow and rule engine to better align with operational hierarchy and organizational structure of individual organization of any size that could well be spread across the globe.
Rama Krishna Raju, CEO, Pennant Technologies says “Social Media has opened up a whole new world of communications. The rise of Social Media has a glaring imperative on the banks to be present in the social conversations. We at Pennant truly understands the operational challenges of the banks to be present in the social conversations in real time given the sensitivity of the financial sector’s organizational framework. We have built this product with all the ingredients to manage the social presence, engagement and continuous monitoring with complete control over the conversations all through single suite of solution.”
With Social CollabZ, banks can now safely engage in social media, maintain consistent brand messaging, monitor conversations, moderate content, and ensure compliance to regulatory and organizational policy requirements all through a collaborative and controlled environment offered by this suite. This solution also offers capability to create campaigns and publish social advertisements, posts which can open up new low cost sales channel for bank. This product is also under continuous development with new modules being added which will not only help banks to monitor social buzz about organisations and its product/services but also to compare the same with competitors social presence.
Pennant Technologies, dynamic and innovative software solutions and services company offers comprehensive suite of end-to-end business driven technology services and next generation software products covering all the functional areas of BFSI vertical. Pennant offers the right-fit and next generation products that address the unique requirements of banking. The suite of offerings includes Islamic Finance Factory, Cross Sell, Interactive Communication Manager, Notification Manager, Lending Factory, Direct Debit, Host Integrator, Utility Bill Pay and Business Continuity.
The company’s suite of solutions and services encompasses Enterprise Application Integration Services, Application Services comprising Application design, development, maintenance services and Consulting services comprising IT consulting and Business Continuity Management services.
Pennant empowers its customers to effectively address their business challenges with its deep domain expertise backed with excellent insights of local market dynamics and leveraging the latest technology advancements.