Organisations today are often faced with unique challenges that demand business-aligned technological solutions quickly at affordable cost. In order to address these challenges, organisations are increasingly looking for a technology partner who truly understands these expectations.
At Pennant, Operational Excellence is the pursuit of Customer Service Excellence by adopting a structured framework to effectively institutionalise its operating principles and to offer the required tool set and guidance to achieve customer service excellence consistently. In addition, it aims to maximise operational efficiency across the organisation, utilising the domain-based and technology-based competency excellence centres, matured development methodology, and highly flexible and adaptable delivery models.
Weaving ACT into our culture and work environment ensures our team members always focus on all the three critical success factors in each and every task they do.