Quality Management System

Ensuring continuity and efficiency – with exceptional quality

Quality Management System that ensures monitoring and continual improvement of Process Framework

We believe quality is not just focusing on reducing errors; it is about the efficiency, accountability, reliability, and continuous improvement of our processes and their correct application. We see the quality as “value perceived by the customers.”

Process framework of Pennant’s Operational Excellence initiative is closely integrated with the international industry standard quality frameworks and standards. This enables us to understand the unique “value” expected from each engagement then tailor our processes to enable realisation of that value.

Quality Management
Quality and excellence have become standard de-facto at Pennant. Pennant quality management principles have been inculcated to each of our associates from the inception to emphasise quality to ensure on schedule on budget deliveries of highly mature process driven solutions. Pennant provides a comprehensive repository of industry standard procedures, guidelines and project management templates. We understand quality expectations of the market and the end user.
Management Systems Features:
Efficient performance and high quality project implementation
Quality Assurance
Periodic formal independent feedback mechanisms
Ensures that every customer engagement progresses smoothly
Successful assessment against ISO 9001:2008 and CMMI Maturity Level 3.
Industry standards like SEI CMMI and ISO 9001:2008.
Operational Excellence