Service Delivery Excellence in Pennant builds upon Process Excellence which provides the base along with the Service Delivery framework, project governance mechanism, and the competency excellence centres with a robust knowledge management system.
The Service Delivery Excellence aims at structuring on the Service Delivery Process, effectively utilising the frameworks and tools available and allowing the teams to provide feedback with a view to improving the Process Excellence. As a framework, this will guide the teams to easily adopt the right approach and methodology for every service we offer in our spectrum of services. Project specific engagements can be tailored by selecting the right methodology to meet specific requirements.
Delivering right fit and next generation solutions at affordable cost every time is the key competitive advantage for pennant while providing the excellent value proposition to our customers. We at Pennant truly understand the significance of the right processes and the flexible frameworks to maintain our competitive advantage that differentiate us from our peers.