pennApps Direct Debit…

Direct Debit – Complete debit management, smartly and deftly.


pennApps Direct Debit is a comprehensive, modular yet flexible and feature rich solution that offers you the advanced Direct Debit registration, initiation, processing and management features. pennApps Direct Debit fully addresses all the requirements of the originators, sponsoring banks and paying banks and fully compliant with the Central Bank Direct Debit regulations.

pennApps Direct Debit’s modularity enables you to use the features specific to originator or sponsoring bank or paying bank either individually or in unison. It is structured in such a way to address the operations, processing and integration requirements very seamlessly. Operations module offers you the initiation and management of mandates. The processing module ensures error free processing as per the defined cut-off times including the exception handling. The integration module enables you to use the variety of the web services either to extend the Direct Debit to your existing service delivery channels or to achieve the seamless integration with other processing systems.


pennApps Direct Debit is a feature packed solution that empower clients to maximise their operational efficiencies and to offer better control of the overall Direct Debit life cycle. Some of the key features include:

Registrations & Mandate Management

  • Define flexible products for bank needs
  • Configure Products Rules
  • Define Controls for management
  • Define Eligibility Questions
  • Define Unique Product Selling Points

Direct Debit Processing

  • Prospect Customer Data Capture
  • Duplication Checks
  • Workflow based Approvals
  • Integration to CIF or Central Systems


  • System Lead Generation
  • Product Based Eligibility Checks
  • File Uploads for Bulk Lead Generation
  • Campaign Leads Management
  • Workflow based Lead Management
  • Manage Complete Lead Life Cycle

Product Highlights

pennApps Direct Debit is a feature rich product that enables banks to manage the overall direct debit with ease.

Meet Regulatory Requirements

Full compliance with the UAEDDS requirements covering the UAEDDS rules validation, exception handling and mandate compliance will enable you to manage the Direct Debits without any hassles.

Achieve Operational Efficiencies

Capability to process Direct Debit requests, accounting and reconciliation of the internal reports vis-a-vis UAEDDS reports automatically, leaving you free to focus on financial management. BPMN 2.0 compliant dynamic workflow features ensure assignment of role-based permissions to ensure transactions are secure. Fully automated Direct Debit process, from sign up through to processing and accounting including the exception handling eases the administrative and operational process.

Better Customer Experience

Ability to extend the Direct Debit to all your service delivery channels which in turn offer the ability to monitor and control by the customers ultimately enhances customer experience.

Efficient Accounting

Built-in interfaces in-line with various standard core banking environments with effective exception management enables you to manage the accounting efficiently and effectively.

Notification Manager

Fully featured notification manager enables you to define the events, notification templates and the triggers for the same. Automated notification using the notification templates based on the events and triggers offers you the flexibility that ensures better control and keeps all the stakeholders better informed.

Technology & Integration

pennApps Direct Debit accommodates the Input and output either using web services or any flat file format, XML format including Java Messaging Service. pennApps Direct Debit seamlessly integrates with virtually any flat-file or XML-based system or even more sophisticated messaging platforms covering IBM MQ Broker, TIBCO or Java Messaging Service.

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