Case Study
In a competitive and fast-moving market, one of India’s top captive auto finance companies embarked on a bold journey to modernise its loan servicing operations. Burdened by legacy systems and fragmented workflows, the institution sought a solution that could enhance agility, streamline operations, and deliver superior experiences to customers and dealers alike.
With the implementation of Pennant’s Modern Loan Management System (LMS), the financial institution transformed its lending infrastructure, automating core processes,integrating critical functions like refinancing and repossessions, and enabling faster, more responsive service delivery.
This transformation not only empowered internal teams with greater control and efficiency but also helped the institution rapidly grow its loan portfolios.
